Mobile Terms of Service

Last updated: Sept. 3, 2026

The DIEUMOUR BEAUTY mobile message service (the "Service") is operated by DIEUMOUR BEAUTY (“DIEUMOUR BEAUTY”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to DIEUMOUR BEAUTY’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of DIEUMOUR BEAUTY through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with DIEUMOUR BEAUTY. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +8444611021  or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other DIEUMOUR BEAUTY mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18444611021 or email support@dieumourbeauty.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

The Dieumour Beauty Guide

A little clarity goes a long way. Explore our most frequently asked questions about our products, formulas, orders, shipping, and everything in between.

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  • Store your products in a cool, dry place away from direct sunlight and excessive heat to help maintain their quality and performance.

  • Yes. Every Dieumour Beauty product is 100% vegan and cruelty-free. We never test on animals and are committed to creating beauty products with thoughtfully selected ingredients.
  • Yes. Our products are carefully curated to be gentle enough for sensitive skin while remaining suitable for all skin types. If you have known allergies or specific skin concerns, we recommend reviewing the ingredient list before use.
  • We currently ship within the US and internationally, including the European Union. Exact shipping options, rates, and estimated delivery times for your location are calculated and shown at checkout.
  • Once your order has shipped, you'll receive a confirmation email containing your tracking information so you can follow your package every step of the way.
  • Please contact us immediately if you notice an error. If your order has not yet been processed, we'll do our best to update your address. Once an order has been processed or shipped, we are unable to make changes. Dieumour Beauty is not responsible for orders delivered to an incorrect address entered during checkout.
  • We offer a 5-day return window on unused items in their original packaging with seals intact. For hygiene reasons, we're unable to accept returns or exchanges on opened or used items unless the product arrived damaged or incorrect. To start a return, contact us at support@dieumourbeauty.com
  • We're sorry to hear that. Please contact our Customer Care team within 48 hours of delivery with your order number and clear photos of the damaged item and packaging. We'll review your request and work toward a resolution as quickly as possible.
  • Regular orders take 2–3 weeks to process and prepare for shipment (pre-orders require 3–4 weeks). Once shipped, delivery within the US typically takes 5–7 business days, depending on the carrier.
  • For questions about your order, products, or anything else, we're happy to help. Simply email us at support@dieumourbeauty.com, and our Customer Care team will respond as soon as possible.

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