ABOUT US
DIEUMOUR BEAUTY was born from a personal journey years of searching for makeup and skincare that truly worked for sensitive skin without compromise. Too often, products promised beauty but delivered irritation, dryness, residue, or formulas that felt heavy and uncomfortable. What started as frustration slowly turned into purpose: to create a curated collection of makeup, skincare, and lip essentials that finally felt safe, effective, and genuinely enjoyable to wear.
We understand what it means to have sensitive skin the hesitation before trying new products, the disappointment when something doesn’t live up to its claims, and the constant search for formulas that don’t trigger discomfort. That’s why every product we create is thoughtfully developed to be curated for sensitive skin, while remaining suitable for all skin types. Our goal is simple: beauty that feels as good as it looks, every single time.
The heart of our collections is a commitment to solving real beauty concerns. Our formulas are designed to avoid heavy residue, dryness, and buildup, instead focusing on lightweight wear, smooth application, and skin-loving comfort. From lip products that condition and nourish while delivering rich color, to makeup and skincare essentials that support a healthier-looking complexion, each product is made to enhance not irritate your natural beauty.
We are proud to be a vegan and cruelty-free beauty brand, grounded in ethical practices and intentional formulation. Every product is created with care, ensuring it aligns with both performance and compassion.
Today, our collection spans beyond just lip products into full makeup and skincare essentials designed for everyday use. Whether you’re creating a natural glow or a full glam look, our products are made to adapt effortlessly to your routine while caring for your skin beneath it all.
This isn’t just a beauty brand it’s the result of years spent seeking something better. A collection created for those who have struggled to find truly gentle, effective, and trustworthy beauty solutions. Because everyone deserves makeup and skincare that works with their skin, not against it without compromise.
The Dieumour Beauty Guide
A little clarity goes a long way. Explore our most frequently asked questions about our products, formulas, orders, shipping, and everything in between.
DIEUMOUR BEAUTY
DEFINE YOUR LIPS
1. How should I store my beauty products?
- Store your products in a cool, dry place away from direct sunlight and excessive heat to help maintain their quality and performance.
2. Are your products vegan and cruelty-free?
- Yes. Every Dieumour Beauty product is 100% vegan and cruelty-free. We never test on animals and are committed to creating beauty products with thoughtfully selected ingredients.
3. Are your products suitable for sensitive skin?
- Yes. Our products are carefully curated to be gentle enough for sensitive skin while remaining suitable for all skin types. If you have known allergies or specific skin concerns, we recommend reviewing the ingredient list before use.
4. Where do you ship?
- We currently ship within the US and internationally, including the European Union. Exact shipping options, rates, and estimated delivery times for your location are calculated and shown at checkout.
5. How can I track my order?
- Once your order has shipped, you'll receive a confirmation email containing your tracking information so you can follow your package every step of the way.
6. What if I entered the wrong shipping address?
- Please contact us immediately if you notice an error. If your order has not yet been processed, we'll do our best to update your address. Once an order has been processed or shipped, we are unable to make changes. Dieumour Beauty is not responsible for orders delivered to an incorrect address entered during checkout.
7. Do you Accept Returns and Exchanges?
- We offer a 5-day return window on unused items in their original packaging with seals intact. For hygiene reasons, we're unable to accept returns or exchanges on opened or used items unless the product arrived damaged or incorrect. To start a return, contact us at support@dieumourbeauty.com
8. My order arrived damaged. What should I do?
- We're sorry to hear that. Please contact our Customer Care team within 48 hours of delivery with your order number and clear photos of the damaged item and packaging. We'll review your request and work toward a resolution as quickly as possible.
9. How Long Does Shipping Take Within the US
- Regular orders take 2–3 weeks to process and prepare for shipment (pre-orders require 3–4 weeks). Once shipped, delivery within the US typically takes 5–7 business days, depending on the carrier.
10. How can I contact Customer Care?
- For questions about your order, products, or anything else, we're happy to help. Simply email us at support@dieumourbeauty.com, and our Customer Care team will respond as soon as possible.
LINED. LOCKED. UNBOTHERED.
Waterproof. Smudge-proof. Long-lasting. Vegan.One smooth swipe. Defined lips that stay exactly where you put them.
